Privacy Policy
Last updated: August 12, 2025
Five to Nine ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you use our mobile applications and services.
1. Information We Collect
Information You Provide
We may collect information you voluntarily provide, such as:
- Contact information when you reach out for support
- Feedback and correspondence you send to us
Automatically Collected Information
When you use our apps, we may automatically collect certain technical information:
- Device type and operating system version
- App version and basic usage statistics
- Crash reports and error logs to improve app stability
2. How We Use Your Information
We use the collected information to:
- Provide and maintain our app services
- Improve app functionality and user experience
- Respond to your support requests and communications
- Detect and prevent technical issues
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties, except:
- When required by law or to protect our rights
- With service providers who help us operate our apps (under strict confidentiality agreements)
- In connection with a business transfer or sale
4. Data Security
We implement appropriate security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
5. Data Retention
We retain your information only as long as necessary to provide our services and fulfill the purposes outlined in this policy. You may request deletion of your personal information at any time.
6. Your Rights
Depending on your location, you may have the following rights:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your personal information
- Restriction or objection to processing
- Data portability
7. Children's Privacy
Our apps are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy in our apps and updating the "Last updated" date above.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
Email: privacy@fivetonine.tech
General Contact: hello@fivetonine.tech